I enjoy providing our customers with the best service possible. 8 years of IT experience & I still look forward to utilising new technology to solve IT challenges and problems.
I currently work within Infrastructure supporting 19 sites including over 80 servers & 500 users.
Previously worked on the IT Helpdesk at the same company totalling 3 years in 2017.
Before Helpdesk I previously worked in a computer retail store, providing support to customers and co-workers regarding the purchasing and repair of computers. You can view my CV here: jakefrancis.info
Relevant Qualifications including IT Service Management, and Systems Administration:
Our mission is to provide cost-effective support and services with reliable quality, quick lead-time and good after-sale service to our customers. With commitment to price and quality, our skilled engineers are on-hand to remove the complexities of IT for home users and small businesses.